Business Intelligence

Project Management Division Project

Incoming Request
Dashboard

Developed a Power BI dashboard for the Project Management Division to monitor IT incoming requests and approval steps, providing clear visibility into request status and bottlenecks.

Approval Overview Level

Provides a summary of fully approved and incoming requests, highlights bottlenecks (whether on the user side, IT side, or a specific staff member)

It also identifies staff who breached SLA deadlines, resulting in penalty points, KPI reductions, or warning letters.

*All data in this portfolio is simulated (dummy data) in order to protect the confidentiality of the original information

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Business Intelligence

Incoming Request
Dashboard

Objective

Dataset

Problems

Approval Overview Level

Language & Tools

DAX
&
Power Query

Back to Portolio

Business Intelligence

Incoming Request Dashboard

Approval Overview Level

Incoming Request
Dashboard